Terms of Service
These terms govern your use of our website and services. Please read them carefully.
Agreement to Terms
By accessing and using this website and our services, you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.
These Terms of Service constitute a legally binding agreement made between you, whether personally or on behalf of an entity ("you") and Agency ("we," "us," or "our"), concerning your access to and use of our website and services.
Use License
Permission is granted to temporarily download one copy of the materials on Agency's website for personal, non-commercial transitory viewing only. This is the grant of a license, not a transfer of title, and under this license you may not:
- modify or copy the materials
- use the materials for any commercial purpose or for any public display (commercial or non-commercial)
- attempt to decompile or reverse engineer any software contained on Agency's website
- remove any copyright or other proprietary notations from the materials
This license shall automatically terminate if you violate any of these restrictions and may be terminated by Agency at any time. Upon terminating your viewing of these materials or upon the termination of this license, you must destroy any downloaded materials in your possession whether in electronic or printed format.
Our Services
Agency provides web design and development services to local businesses. Our services include but are not limited to:
- Custom website design and development
- E-commerce solutions
- Search engine optimization (SEO)
- Website maintenance and support
- Domain and hosting services
- Digital marketing consultation
We reserve the right to modify, suspend, or discontinue any aspect of our services at any time without notice.
User Responsibilities
When using our services, you agree to:
- Provide accurate and complete information when requested
- Maintain the security of your account credentials
- Use our services only for lawful purposes
- Not interfere with or disrupt our services or servers
- Not attempt to gain unauthorized access to our systems
- Comply with all applicable laws and regulations
- Respect intellectual property rights
You are responsible for all activities that occur under your account and for maintaining the confidentiality of your login information.
Payment Terms
Payment terms for our services are as follows:
- Project Deposits: A 50% deposit is required before work begins on any project
- Final Payment: The remaining balance is due upon project completion and before final delivery
- Recurring Services: Monthly services are billed in advance and due on the first of each month
- Late Payments: A 1.5% monthly service charge may be applied to overdue accounts
- Refunds: Deposits are non-refundable once work has commenced
All prices are subject to change with 30 days' notice. We accept major credit cards, bank transfers, and approved payment methods.
Intellectual Property Rights
Upon full payment for services, you will own the final website design and content you provided. However:
- We retain rights to our proprietary code, frameworks, and development tools
- Third-party components (plugins, themes, etc.) remain subject to their respective licenses
- We reserve the right to use general knowledge and techniques learned during your project
- We may showcase your completed project in our portfolio unless otherwise agreed
- You grant us a license to host and maintain your website as part of our services
You are responsible for ensuring you have the right to use any content, images, or materials you provide to us.
Disclaimers
The information on this website is provided on an "as is" basis. To the fullest extent permitted by law, Agency:
- excludes all representations and warranties relating to this website and its contents
- excludes all liability for damages arising out of or in connection with your use of this website
- does not guarantee uninterrupted or error-free operation of our services
- does not warrant that our services will meet your specific requirements
- does not guarantee specific results from SEO or marketing services
While we strive to provide high-quality services, we cannot guarantee specific outcomes or results from our work.
Limitation of Liability
In no event shall Agency, nor its directors, employees, partners, agents, suppliers, or affiliates, be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from your use of our services.
Our total liability to you for all claims arising from or related to our services shall not exceed the amount you paid us for the specific service that gave rise to the claim.
Termination
We may terminate or suspend your access to our services immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach the Terms.
Upon termination, your right to use our services will cease immediately. If you wish to terminate your account, you may simply discontinue using our services.
The following provisions will survive termination: payment obligations, intellectual property rights, disclaimers, limitation of liability, and governing law.
Privacy Policy
Your privacy is important to us. Our Privacy Policy explains how we collect, use, and protect your information when you use our services. By using our services, you agree to the collection and use of information in accordance with our Privacy Policy.
Please review our Privacy Policy, which also governs your use of our services, to understand our practices.
Governing Law
These Terms shall be interpreted and governed by the laws of the State of [Your State], without regard to its conflict of law provisions. Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights.
Any disputes arising from these Terms or your use of our services will be resolved through binding arbitration in accordance with the rules of the American Arbitration Association.
Changes to Terms
We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material, we will try to provide at least 30 days' notice prior to any new terms taking effect.
What constitutes a material change will be determined at our sole discretion. By continuing to access or use our services after those revisions become effective, you agree to be bound by the revised terms.
Contact Information
If you have any questions about these Terms of Service, please contact us:
Email: legal@agency.com
Phone: (555) 123-4567
Address:
Agency
123 Business Ave, Suite 100
City, State 12345
We will respond to your inquiry within 5 business days.
Ready to Get Started?
Now that you understand our terms, let's discuss how we can help bring your vision to life.